SpringBrand / Trust Center
Security & trust
Explore how account access, connected services, and payments are handled. Find practical guidance and a way to report a concern.
Last updated: October 13, 2026
Security includes your SpringBrand account, the services you connect, and the actions you ask an Agent to take. The controls below reflect the product and its current implementation. For how we handle personal data, read our Privacy Policy.
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Security controls & guidance
12 measures shown
Account & API access
Session checks
Account-protected product endpoints check the user's session before handling a protected request.
User-bound API keys
API keys are tied to a user account. Review the keys you use and revoke an affected key where the product allows it.
Role permissions
Role permissions are checked for protected operations. Access depends on the account and the permissions assigned to it.
Connected services
Provider authorization
Third-party connections use the provider's authorization flow and requested permissions. Review what access you grant before connecting a service.
Approving Agent actions
Before approving an action, check the connected account, requested permissions, recipient, destination, and any stated cost. The accounts and approvals guide explains sign-in, connections, and approvals.
Removing a connection
Remove a third-party connection when you no longer need it. If you suspect unauthorized access, revoke the affected connection where the product or provider allows it.
Payments & credits
Provider checkout
Checkout uses the configured payment providers. For how payment-related personal data is handled, read the Privacy Policy.
Verified payment notifications
Payment notifications are verified before payment fulfillment.
Recorded account transactions
Orders, subscriptions, and credit transactions are recorded for account reconciliation.
Incident response
Protecting account access
Protect your sign-in method and devices. If you suspect unauthorized access, revoke the affected connection or API key where available and contact us so we can investigate.
Request limits
We apply request limits to selected endpoints to reduce abuse. No online service can promise absolute security.
Reporting a concern
Email contact@springbrand.ai with a description and a safe way to reproduce the issue. We will review the report and follow up through that address.
Security resources
Read the current policies and product guidance, or contact our team about a concern.
Sending a security report
Include the page or connected service involved, what you observed, and a safe way to reproduce it. Do not include passwords, private keys, full payment-card details, or another person’s personal data in your initial report. Email contact@springbrand.ai, or use our contact page.
Have a security concern?
Tell us what happened and how to reproduce it safely. Our team will review your report.