Terms of Service

Last updated: October 13, 2026

These Terms of Service govern your use of the SpringBrand website and products operated by SPRINGBRAND, INC. ("SpringBrand," "we," "us"). By accessing or using SpringBrand, you agree to these terms. If you use SpringBrand for an organization, you represent that you are authorized to act for it. If you do not agree, do not use the service.

Accounts and access

Some features require an account. Keep your account information accurate and your sign-in credentials secure. You are responsible for activity under your account and for the permissions you grant to connected services. Contact us promptly if you believe your account has been used without authorization.

Connected services and Agent actions

SpringBrand helps Agents find and use connected tools, APIs, and workflows. Each third-party service has its own terms, permissions, and availability. You are responsible for choosing what to connect, reviewing requested access, and making sure you have the right to use the data and systems involved. An Agent may act on your instructions through a connected service; review its proposed actions and outputs before relying on them, especially where an action changes external data or reaches another person.

Acceptable use

Use SpringBrand lawfully and respect the rights of others. Do not use the service to access systems or data without authorization, distribute malware or spam, interfere with the service, bypass access controls or usage limits, or infringe another person's privacy or intellectual property. We may restrict access when reasonably necessary to protect users, connected services, or SpringBrand.

Your content and AI-assisted results

You remain responsible for the prompts, files, data, and instructions you provide and for your use of the resulting output. You grant SpringBrand permission to process that material only as needed to provide and support the service, subject to our Privacy Policy. AI-assisted results can be incomplete or inaccurate. Verify important facts and obtain appropriate professional advice before acting on results in legal, medical, financial, or other consequential matters.

Plans and billing

Prices, billing periods, included credits, and any applicable credit validity are shown at purchase or in the product. Paid subscriptions may renew according to the terms shown at checkout until canceled. You can request cancellation through the available billing controls or contact us for help. Cancellation stops future renewal according to the payment provider's process and does not itself reverse a completed charge.

Credits

Subscription credits do not carry over to the next billing period unless the purchase terms expressly say otherwise. Separately purchased credits may have different terms. Check the terms displayed for each purchase and see Credits FAQs for how the balance is used.

Refunds

Except where required by law, paid subscription fees are non-refundable. A separate credit purchase is reviewed under its own purchase terms; the subscription-fee rule does not automatically determine its treatment. See our Refund Policy for how to report a billing issue or request a review.

Availability and changes

We may change features, integrations, prices for future purchases, or these terms. When we change these terms, we will update the date above and provide any notice required by applicable law. A third-party integration may also change or stop working independently of SpringBrand.

Disclaimers and liability

We work to provide a reliable service, but cannot guarantee uninterrupted availability, particular business outcomes, or the accuracy of AI-assisted output. To the extent permitted by law, the service is provided on an "as available" basis and SpringBrand is not responsible for indirect or consequential losses. Nothing in these terms limits rights or remedies that cannot lawfully be excluded.

Contact

Questions about these terms can be sent to contact@springbrand.ai.