Support

If Troubleshooting does not resolve the problem, contact SpringBrand with the details below.

What to include

• The app you are using, its version, and your operating system.
• The step that stopped, and the last step that worked.
• What you expected, what happened, and the error message or a screenshot.
• For a connection problem, whether you used an API key or browser sign-in. Do not include the key itself.
• For a task problem, the task link or ID and the time it happened, if available.

If you used the terminal, include the output of sp --version, the command that failed, and its output. Remove API keys, tokens, and private data from logs and screenshots before sharing them.