Frequently asked questions

Find your way around SpringBrand, from your first agent to tools, credits and account help.

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What is SpringBrand?

SpringBrand is an AI agent builder with a marketplace of plugins and APIs. Describe the result you want, and an agent can plan the work and use connected tools to complete it. See how SpringBrand works.

Do I need to write code to get started?

No. You can describe a task in everyday language in SpringBrand Agent. If you use an existing agent, the getting started guide has an install prompt you can copy.

Can I connect SpringBrand to my own AI agent?

Yes. The SpringBrand plugin and MCP server connect to supported agent hosts, including Claude Code, Codex and Cursor. Other MCP-capable hosts can use their MCP settings. Follow the connection guides for your host.

Where can I find tools for my agent?

Browse integrations to explore available plugins and APIs. Plugins package a workflow and its output; APIs provide data or actions that an agent can use along the way.

Is there a free plan?

Yes. SpringBrand lists a Free plan that requires no credit card to start. Check Pricing for the current credit allowance and plan comparison.

How are credits used?

Eligible API and plugin calls draw from your shared SpringBrand credit balance. The cost depends on the operation. Ask your agent for an available cost estimate before a task and read the credits FAQ for more detail.

Can I add more credits?

Any additional credit options, prices and validity are shown in your account or at checkout. If you cannot find what you need, contact us.

Where can I compare plans?

The Pricing page compares Free, Plus, Pro and Enterprise, including credits, execution priority and task limits. Enterprise has tailored terms; contact us to discuss them.

My agent cannot see SpringBrand tools. What should I check?

Finish setup and sign-in, restart your agent app and open a new conversation. If the tools are still missing, follow the troubleshooting guide.

A task timed out. Should I run it again?

Check the original task first; it may still be running or may have finished. Confirm the outcome before repeating an action such as sending, publishing or paying. See task troubleshooting.

Where can I get help with my account or a payment?

Use the contact page for support. Include the email on your account and a short description of the issue. Do not send passwords, API keys or full payment card details.

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