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Support

Find the first failed step and contact SpringBrand with useful context if the issue remains.

Start with Troubleshooting and your exact Agent installation guide. If the issue persists, use the SpringBrand contact page.

What to include

  • Your Agent client and whether you use its desktop app or CLI.
  • The step that failed: installation, SpringBrand sign-in, tool discovery, input, authorization, execution, or result retrieval.
  • The expected result, the actual result, and a redacted error message if available.
  • Whether the issue repeats in a fresh Agent session.

Protect access details

Remove credentials, tokens, private customer data, and setup secrets from screenshots or logs before sharing them. Provide the minimum context needed to reproduce the problem.

TroubleshootingFind the first failed stage.Contact SpringBrandReach the team through the public contact page.